Welcome to Epiclook! We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website the "Site".
The official representative of Epiclook.io in the European Union is Flirtu SIA, a company registered in Latvia under the D-U-N-S number: 851959029. Legal address: 5 Vizmas Belsevicas str., Riga, LV1082, Latvia and in Republic of India Zavops Digital Technologies Pvt Ltd, a company registered in India under CIN: U62099KA2024PTC18429, Registered address: 677, 1st Floor, 13th Cross, 27th Main, HSR Layout, Bengaluru 560102.
You can contact the Epiclook.io Data Protection Officer by sending an email to: info@epiclook.io
1. Information We Collect Personal Information: When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."
We collect Device Information using the following technologies:
"Cookies": Data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org. "Log files": Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. "Web beacons," "tags," and "pixels": Electronic files used to record information about how you browse the Site.
Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."
Account Information: When you create an account on our Site, we collect your name, email address, and password.
Other Information: We may collect additional information if you contact us directly, such as information you provide to our customer service team.
2. How We Use Your Information We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you; Screen our orders for potential risk or fraud; Provide you with information or advertising relating to our products or services, when in line with the preferences you have shared with us. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
3. Sharing Your Information We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
4. Your Rights If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
5. Data Retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
6. Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
7. Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at privacy@epiclook.com or by mail using the details provided below:
5 Vizmas Belsevicas str., Riga, LV1082, Latvia
India Address: 677, 1st Floor, 13th Cross, 27th Main, HSR Layout, Bengaluru 560102.
Date of the last change of the Privacy Policy: November 1, 2024.
